Skip the Robot, Talk to a Person

These days, calling technical support can be a real nightmare for a number of reasons: long hold times, unintelligible outsourced operators, and “Tier 1” technicians who almost inevitably know less about the product in question than you do. But the worst of all tech-support injustices is the automated frustration dispensers that companies sometime employ to put you through a labyrinth of touch-tone menus before you can talk to a real person.

But you don’t have to put up with all of that, thanks to Gethuman.com, which tells you—on a company by company basis—exactly what number to call and what buttons to press to get through to a real, human operator.

Shared via MaximumPC.com

Do You Know Which Of YOUR Programs Are Accessing The Internet?

TCPEye is a nifty little program that is easily downloaded that will show you exactly how many programs on your PC are accessing the Internet. TCPEye also monitors your system and alerts you of any current open TCP/IP and UDP ports on your PC.

Within the TCPEye program you can right click on any process and choose from the following options:

• Resolve Address
• End the Process
• Close the Connection
• Look Up The IP Address's Whois information
• And Much Much More!

TCPEye also allows for sound alerts or balloon notifications whenever a new process begins accessing the Internet keeping you well informed to prevent any unwanted connections.

TCPEye provides a laundry list of information about each open port such as:

• Process Name
• Path Of The Process
• Info About The Process
• Time In With The Process Was Created
• Country That The Process Originates From, Including The Country's Flag
• Color Coding Of Connection States
• Name Of The User That Created The Process

TCPEye also allows you to save the TCP/UDP information to a HTML, XML, or Text file for easy future referencing.

TCPEye is compatible with Windows XP, Windows Vista, Windows 7, Windows Server 2003, and Windows Server 2008.

You can download TCPEye via CNet.com

Just Hear It: Free Music, Just Type It

Here's something fun for everyone! Ever had a song stuck in your head? Do you have a song that pumps you up and really gets your day going? For a fantastic, quick, and free way to listen to any tune you like all you've got to do is type it.

View What Doesn't Want To Be Viewed

Ever receive an email from someone with a document that you really need but when you go to open it you find that you haven't the right software to open it? Now there's a simple solution that will allow you to read your document quickly and get back to work, without even needing to register.

Here is a listing of the file formats currently supported:

• Microsoft Office – doc, docx, xls, xlsx, ppt, pptx, & pps
• OpenDocument – odt, ods, & odp
• OpenOffice – sxw, sxc, & sxi
• Other Formats – rtf, txt, html, csv, & tsv

Check out Zoho's new online conversion and viewer tool

How-To Geek also povides a great How-To on Zoho's new viewing tool.