Skip the Robot, Talk to a Person

These days, calling technical support can be a real nightmare for a number of reasons: long hold times, unintelligible outsourced operators, and “Tier 1” technicians who almost inevitably know less about the product in question than you do. But the worst of all tech-support injustices is the automated frustration dispensers that companies sometime employ to put you through a labyrinth of touch-tone menus before you can talk to a real person.

But you don’t have to put up with all of that, thanks to Gethuman.com, which tells you—on a company by company basis—exactly what number to call and what buttons to press to get through to a real, human operator.

Shared via MaximumPC.com

Super Computer, Schmuper Computer; Give Me An Old DOS Machine!

Inside Microsoft's Quincy Cloud Farm!

Most dental practices have a single file server, what if you needed a little more beef than just one meesly file server? Just imagine ordering your first Quincy Cloud Farm. You send your server specs over to Microsoft and in a few short weeks (maybe less) a massive tractor trailer with a crane arrives at your practice.

First, the crane lifts off a humungo freighter style container, loaded with ohhhh around 2,000 servers, and gently places it next to your building. Than the crane slowly moves back to the 30 foot open bed trailer and lifts off another unit about half as thick as your server container but just as long, plops that on the top of your server container and voila! You now have a massive super computer capable of computing all of your dental technology needs at light speed.

Ok, maybe it's all a dream...but the 2,000 server filled freighter container really does exist....I swear! Check it all out at Data Center Knowledge's website.

Local IT Person: To Use Or Not To Use

With the Electronic Records Mandate being enforced soon most dental practices need to start putting together a plan on how to go paperless. In my experience there are the dental practices that go with a local IT person, and than there are the practices that go with a specialized dental technology integrator.

At a very minimum you should at least consider using a dental technology integration company that specializes in practice management software, image management, intra oral cameras, and digital radiography, in conjunction with your local IT person........... Read the rest of the Local IT Person: To Use or Not To Use article here!