Friday, February 4, 2011

Skip the Robot, Talk to a Person


These days, calling technical support can be a real nightmare for a number of reasons: long hold times, unintelligible outsourced operators, and “Tier 1” technicians who almost inevitably know less about the product in question than you do. But the worst of all tech-support injustices is the automated frustration dispensers that companies sometime employ to put you through a labyrinth of touch-tone menus before you can talk to a real person.

But you don’t have to put up with all of that, thanks to Gethuman.com, which tells you—on a company by company basis—exactly what number to call and what buttons to press to get through to a real, human operator.


Shared via MaximumPC.com

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